Shipping policy


Usual Shipping Information for all: Orders are shipped by DHL/FedEx/UPS (tracked and insured). You can expect to receive your order within 5-9 business days + 1-2 working days for order processing from the ordering date.

THE UNITED STATES & CANADA

  • US & Canadian customers should expect to receive their ordered products within 4-7 business days.

AUSTRALIA

  • Australian customers should expect to receive the ordered products within 4-7 business days. 
  • For remote areas in Australia, there will be extra delivery charges applicable which will be informed to you by email after placing the order. We will be shipping the order by FedEx or DHL Express after confirmation and collection of remote area charges. 
  • The Australia remote area orders can also be shipped by Indian Post. The extra remote area charges will not be applicable in this case but the shipment will reach within 9-13 business days. 

UK & EUROPE

  • The UK and European customers should expect to receive their ordered products within 5 business days. Customers in this region may be charged a VAT/duties and taxes while importing goods to your county and it will be around 10-15% of the value of your goods.  

REST OF WORLD

  • Le Home Decor ships globally and even remote parts of the world are reachable within 10-12 business days.

*Please note that the timeframes posted above are indicative only, remote parts of Europe and North America may be subject to delays.

LATE DELIVERY

In any event of a late delivery, Le Home Decor will do all it can to get your package delivered to you as quickly as possible. However, unless your order is dispatched late, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL & FedEx) or a result of customs clearance delays.

IMPORT DUTY & SALES TAX

  • For US customers, any import duty or tariff charges will be payable by the customer. (All subject to US government policies) 
  • For Australian customers, goods under AUD1,000 are exempt from duties, taxes, and charges.
  • For Non-EU customers, shipments may be subjected to import fees and taxes due on arrival. This can vary from country to country so please contact your local tax authorities for more information. 
  • For EU customers, Please be aware that bulk orders may incur additional import tax, so please contact your local customs office. 
  • We do not accept/offer returns and refund requests due to these fees, and buyers are only responsible for these.
  • We don't know how much the charges will be while importing goods to the USA, UK, Germany, Canada, and that the reason we do not show the estimated amount or percentage at checkout, and we do not notify the buyer and buyers are only responsible for these.

Le Home Decor does not accept responsibility for local imports. For more information, please contact your local customs/tax authorities.

Please take special note of bulk orders likely to exceed these thresholds.